Useful contacts

Anyone who is planning to apply for a certificate of consent to be an owner builder can call and speak to one of the customer service officers who will be able to help with questions regarding the certificate of consent application process. It is important to consult your building surveyor at the outset to determine if a certificate of consent is required.  This may be a private building surveyor or a municipal building surveyor.

The Owner-Builder Team can be contacted on 1300 815 127 or via email  ownerbuilder@buildingcommission.com.au

The phone enquiry lines are open during the followings times:

9:00am - 11:00am  and  2:00pm - 4.30pm

Questions relating to complaints against owner builders can be directed to consumer complaints .

Other useful contacts

• Building Commission - Practitioner Services or Technical Services- Telephone: 1300 815 127
• Certificate of Title/Register Search Statements (Online Service) - Telephone: (03) 8636 2456 or www.land.vic.gov.au
• Consumer Affairs (Enquiries relating to Contracts) - Telephone: 1300 558 181
• Sustainability Victoria (Energy efficiency) - Telephone: 1300 363 744